FAQ
Account management and security
- How do I add my emergency contact?Published on Jul 24, 2025Updated on Aug 11, 202512
- How do I find my user ID (UID)?Published on Mar 20, 2025Updated on Apr 4, 2025134
- OKX Beginner's GuidePublished on Mar 20, 2023Updated on Jul 11, 20251,492
- How do I register an account on OKX?Published on May 23, 2024Updated on Jul 31, 202521,809
- How do I link an authenticator app?Published on Aug 29, 2023Updated on Aug 12, 202514,047
- How do I create passkeys? (app)Published on Aug 16, 2023Updated on Jul 22, 20259,512
- How do I create passkeys? (web)Published on Aug 16, 2023Updated on Jul 22, 20253,531
- How do I change my authenticator app?Published on Sep 11, 2023Updated on May 20, 20253,644
- How do I change my email?Published on Sep 6, 2023Updated on Jun 17, 20253,527
- Disabling cloud sync on your authenticator appPublished on May 12, 2023Updated on Jun 17, 20252,530
- How do I change my phone number?Published on Sep 7, 2023Updated on Jun 17, 202512,545
- How do I authorize a new device when I log in?Published on Aug 31, 2023Updated on Aug 8, 202512,631
- How do I use a physical security key to protect my account?Published on Jan 10, 2025Updated on May 8, 20258,826
- How do I download my account statements?Published on Nov 6, 2024Updated on Jul 18, 202534
- How do I freeze my account? (web)Published on Aug 22, 2023Updated on Apr 1, 2025374
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